Boosting Your Customer Service Results With Live Chat [Infographic]


Comments

Post a Comment

Popular posts from this blog

5 UK Marketing Events You Have to Attend in 2020

Image
Whether you want to brush up on your SEO skills, delve into the world of video marketing, or learn about what's new in SEO this year, attending conferences is one of the best ways to stay on top of the latest trends taking the marketing world by storm.  As well as connecting with other professionals, you can discover new tools and learn from the world's best thought leaders at these events all across the country. Whatever you want to get to grips with in 2020, we've pulled together a list of our favourite marketing events and conferences next year. VidCon London Are you interested in taking your video marketing to the next level in 2020? Then it might be worth you checking out the VidCon Industry Track. Designed for businesses looking to get ahead of the video trend, you can make sure your business is ready for the future of online video and learn how you can build innovative strategies with talks delivered by leading creators. In 2020, industry track attendees c
Keep reading

6 Customer Service Events to Attend in 2019

Image
Even in the digital world, face-to-face events are still going strong in 2019. In fact, with the online world being forced into almost every aspect of our lives, we see people of today craving that human interaction with both people and businesses. Getting connected with people in your industry can get you far, as they say - "it's not  what  you know, it's who  you  know". Attending events allows you to network with hundreds, if not thousands, of other like-minded people who could be of great help to you in the future. Whether you are looking to attend or exhibit at any events this year, we have picked out some of our favourites coming up this year that you should check out if you want to expand your customer service strategy in 2019: Call Centre and Customer Services Summit Bringing call center and customer service buyers together in one place for a two-day summit, the Call Centre and Customer Services Summit allows visitors and exhibitors valuable one-to
Keep reading

5 Tools Every Marketer Needs In Their Arsenal For 2020

Image
Being a marketer can be an incredibly overwhelming and tough job at times. You may be a sole marketer who manages many aspects of the department, or a dedicated blogger, social media expert or SEO guru. No matter your work, having the right tools under your belt can make your life easier and enable you to be more effective in your role.  In this article, we'll be going through five of the best tools and apps that you as a marketer can use in 2020 to take your marketing game to the next level. 1. Ubersuggest A free keyword research tool at heart, Ubersuggest shows businesses how to succeed in the world of SEO. You can check out both yours and competitor website to see how they are performing, indicates areas of improvement, top SEO pages, keyword suggestions, content ideas and backlink data.  We use Ubersuggest every day here at Fortifi to track how we are getting on and look out for what our competitors are doing. We can also find out where our customers are
Keep reading